Terms of service
TERMS OF SERVICE
Last updated: August 30, 2026
OVERVIEW
This website is operated by Diego Andres Bustamante Abarca under the brand name Rinzea.
Throughout this website, the terms “Rinzea,” “we,” “us,” and “our” refer to Rinzea and its owner.
Rinzea offers this website, including all information, products, tools, and services available through it, conditioned upon your acceptance of these Terms of Service.
By visiting Rinzea.com, purchasing a product, or using any part of this website, you agree to be bound by these Terms of Service and any additional policies referenced on the website.
These Terms apply to all users of the website, including visitors, customers, and contributors of content.
If you do not agree with these Terms, you should not access the website or use its services.
We reserve the right to update, change, or replace any part of these Terms by publishing an updated version on the website.
Our online store is hosted by Shopify Inc., which provides the ecommerce platform used to offer and sell our products.
SECTION 1 — ONLINE STORE TERMS
By using this website, you represent that you are at least the age of majority in your state of residence or that you are using the website with the authorization and supervision of a parent or legal guardian.
Rinzea dietary supplements are intended for adults 18 years of age or older unless otherwise stated on the applicable product label.
You may not use our website, products, or services for any illegal or unauthorized purpose.
You may not violate applicable laws, including copyright, trademark, privacy, or consumer protection laws.
You may not transmit viruses, malicious software, destructive code, or material intended to interfere with the security or operation of the website.
A violation of these Terms may result in suspension or termination of access to our services.
SECTION 2 — GENERAL CONDITIONS
We reserve the right to refuse or cancel service when reasonably necessary, including in cases involving:
- Suspected fraud.
- Unauthorized transactions.
- Abusive or threatening conduct.
- Policy violations.
- Unlawful activity.
- Payment or pricing errors.
- Inability to fulfill an order.
You may not reproduce, duplicate, copy, sell, resell, or commercially exploit any portion of this website or its original content without prior written permission.
Headings are included for convenience and do not affect the interpretation of these Terms.
SECTION 3 — ACCURACY OF INFORMATION
We make reasonable efforts to ensure that information published on this website is accurate and current.
The website may occasionally contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions.
- Product availability.
- Prices.
- Promotions.
- Shipping charges.
- Delivery estimates.
- Ingredients or product information.
- Other website content.
We reserve the right to correct errors and update information when necessary.
Nothing in this section permits Rinzea to materially misrepresent a product or disregard applicable consumer protection laws.
SECTION 4 — PRODUCTS AND SERVICES
Certain products may be available exclusively through the website and may have limited quantities.
We make reasonable efforts to display product photographs, colors, packaging, ingredients, features, and descriptions accurately.
Actual colors, packaging appearance, label placement, or minor visual details may vary slightly because of:
- Screen settings.
- Lighting and photography.
- Manufacturing or packaging variations.
- Updates made by the manufacturer or fulfillment provider.
Such minor variations do not materially change the product unless otherwise stated.
We reserve the right to:
- Update product descriptions.
- Change prices.
- Limit quantities.
- Discontinue products.
- Limit sales by person, household, address, payment method, or geographic area.
- Refuse or cancel orders when reasonably necessary.
Changes may be made without prior notice except where prohibited by law.
SECTION 5 — DIETARY SUPPLEMENT INFORMATION
Rinzea products, including Inner Spark, are dietary supplements and are not intended to replace a varied diet, medical care, or professional healthcare advice.
Product information provided on Rinzea.com is intended for general informational purposes only and should not be interpreted as medical advice.
Customers should follow the suggested use, warnings, and directions shown on the applicable product label.
Do not exceed the recommended serving.
If you are pregnant, nursing, taking medication, have a medical condition, or have questions about whether a dietary supplement is appropriate for you, consult a qualified healthcare professional before use.
Individual experiences and results may vary from person to person. Rinzea does not guarantee that every customer will experience the same results.
Unless otherwise expressly stated, statements regarding dietary supplements have not been evaluated by the Food and Drug Administration.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.
SECTION 6 — PRICES AND PAYMENTS
All prices are displayed in United States dollars unless otherwise stated.
Prices may change without notice. The price charged will be the price displayed during checkout when the order is submitted.
Applicable shipping charges, discounts, and sales taxes will be displayed during checkout before payment is completed.
Promotional pricing, bundle discounts, free shipping offers, and other promotions may be subject to additional conditions displayed at the time of purchase.
Customers agree to provide complete, accurate, and current billing and payment information.
We may refuse or cancel an order when:
- Payment cannot be authorized.
- The transaction appears fraudulent or unauthorized.
- The product or price contains an obvious error.
- The customer violates these Terms.
- The order cannot reasonably be fulfilled.
If Rinzea cancels a paid order, the amount collected for the canceled order will be returned to the original payment method.
SECTION 7 — ORDER INFORMATION
Customers agree to provide accurate and complete:
- Names.
- Billing information.
- Shipping addresses.
- Email addresses.
- Telephone numbers.
- Payment information.
Customers are responsible for reviewing their information before submitting an order and for contacting Rinzea promptly if an error is discovered.
Orders begin processing shortly after they are placed. We cannot guarantee that an order can be modified or canceled after fulfillment has begun.
SECTION 8 — SHIPPING
Orders are governed by our separate Shipping Policy.
Shipping rates, promotional shipping offers, and available delivery methods are displayed at checkout when applicable.
Estimated processing and delivery times are provided in good faith but are not guaranteed.
Delivery times may be affected by carriers, weather, holidays, address issues, high order volume, or circumstances outside Rinzea’s reasonable control.
Tracking information will be provided when available after an order ships.
Customers are responsible for providing a complete and accurate shipping address.
If an order cannot be shipped within the advertised or reasonably expected timeframe, Rinzea may provide an updated shipping estimate and, where required by applicable law, give the customer the opportunity to accept the delay or cancel the unshipped order for a refund.
SECTION 9 — RETURNS AND REFUNDS
Returns, refunds, cancellations, damaged products, defective products, incorrect orders, and incomplete orders are governed by our separate Return and Refund Policy.
Rinzea offers a 30-day return period for eligible products, subject to the requirements stated in that policy.
For change-of-mind returns, dietary supplements must generally be unopened, unused, in their original condition, and with the safety or tamper-evident seal intact.
Opened, used, or partially consumed dietary supplements are not eligible for return solely because the customer changed their mind or did not experience their desired result.
Separate rules apply to products that arrive damaged, defective, incorrect, or incomplete.
By placing an order, the customer acknowledges having access to the applicable store policies.
SECTION 10 — ORDER CANCELLATIONS AND CHANGES
Orders begin processing shortly after they are submitted.
Customers who need to cancel an order, change a shipping address, modify quantities, or correct customer information should contact Rinzea as soon as possible.
We cannot guarantee that an order can be canceled or modified after it has entered fulfillment.
Once an order has been prepared or shipped, cancellation may no longer be possible.
Eligible products may still qualify for return after delivery under our Return and Refund Policy.
SECTION 11 — INTELLECTUAL PROPERTY
Unless otherwise indicated, Rinzea’s brand name, logo, website design, original product descriptions, graphics, photographs, videos, advertising materials, and other original website content belong to Rinzea or are used with authorization.
Website content may not be copied, reproduced, republished, distributed, sold, or commercially used without prior written permission.
The purchase of a product does not transfer ownership of Rinzea’s trademarks, branding, website content, or marketing materials.
Any third-party materials remain the property of their respective owners.
SECTION 12 — THIRD-PARTY SERVICES AND LINKS
The website may use or link to third-party services, including:
- Shopify.
- Payment processors.
- Shipping carriers.
- Fulfillment providers.
- Analytics services.
- Advertising platforms.
- Social media platforms.
Third-party services are governed by their own terms, policies, and privacy practices.
Rinzea is not responsible for the content, availability, security, or practices of third-party websites and services that are not directly controlled by us.
The use of third-party fulfillment or shipping providers does not eliminate any rights customers may have against Rinzea under applicable consumer protection laws.
SECTION 13 — REVIEWS, COMMENTS, AND USER SUBMISSIONS
Customers may voluntarily submit reviews, comments, questions, photographs, videos, testimonials, or other feedback.
By voluntarily submitting content to Rinzea for publication or promotional use, you grant Rinzea a non-exclusive, worldwide, royalty-free license to reproduce, display, format, distribute, and use that content in connection with operating and promoting Rinzea.
You represent that submitted content:
- Reflects your genuine experience or opinion where applicable.
- Is accurate to the best of your knowledge.
- Does not violate another person’s intellectual property, privacy, publicity, or other rights.
- Does not contain unlawful, abusive, discriminatory, malicious, or deceptive material.
- Does not contain malware or harmful code.
Rinzea reserves the right to moderate or remove content that violates these Terms or applicable law.
SECTION 14 — PERSONAL INFORMATION
The collection, use, disclosure, and processing of personal information through the website are governed by our Privacy Policy and applicable privacy settings made available through our store.
Payment information is processed through authorized payment providers and Shopify’s ecommerce platform.
Rinzea does not directly store complete payment card information unless expressly stated otherwise.
SECTION 15 — PROHIBITED USES
You may not use the website or its content:
- For unlawful purposes.
- To violate intellectual property rights.
- To harass, threaten, abuse, or discriminate against others.
- To submit false or misleading information.
- To transmit malware or harmful code.
- To collect personal information without authorization.
- To scrape or extract website data through unauthorized automated methods.
- To interfere with website operation or security.
- To impersonate another person or business.
- To conduct fraudulent or unauthorized transactions.
We reserve the right to suspend or terminate access for prohibited conduct.
SECTION 16 — ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, update information, or cancel an affected order when the website contains an error relating to:
- Pricing.
- Product descriptions.
- Promotions.
- Availability.
- Shipping charges.
- Delivery estimates.
- Product information.
If an order is canceled after payment because of an error, the payment collected for the canceled order will be returned to the original payment method.
SECTION 17 — DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the website and its services are provided on an “as is” and “as available” basis.
We do not guarantee that:
- Website access will always be uninterrupted or error-free.
- Every technical issue will be corrected immediately.
- The website will be free from every harmful component.
- Every product will produce the same experience or result for every person.
- Products will meet every customer’s subjective expectations.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer protection laws.
SECTION 18 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Rinzea and Diego Andres Bustamante Abarca will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the website, services, or products.
Nothing in these Terms limits liability where liability cannot legally be excluded or limited.
Nothing in this section should be interpreted as limiting rights or remedies available to consumers under applicable law.
SECTION 19 — INDEMNIFICATION
You agree, to the extent permitted by applicable law, to indemnify and hold harmless Rinzea and Diego Andres Bustamante Abarca from claims, damages, liabilities, and reasonable expenses arising from:
- Your violation of these Terms.
- Your unlawful use of the website.
- Your infringement of another party’s rights.
- Fraudulent or unauthorized activity conducted through your account or information.
SECTION 20 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.
The remaining provisions will continue to remain valid and enforceable.
SECTION 21 — TERMINATION
These Terms remain effective until terminated by you or Rinzea.
You may terminate your agreement by discontinuing use of the website.
We may suspend or terminate access when we reasonably believe a user has violated these Terms or engaged in unlawful, fraudulent, abusive, or harmful activity.
Obligations and liabilities incurred before termination will survive where applicable.
SECTION 22 — ENTIRE AGREEMENT
These Terms, together with the policies and disclosures published on Rinzea.com, constitute the agreement between Rinzea and the customer regarding use of the website and purchases made through it.
A failure by Rinzea to enforce any provision of these Terms does not waive our right to enforce that provision later.
SECTION 23 — GOVERNING LAW
These Terms of Service are governed by and interpreted according to the laws of the State of Florida, without regard to conflict-of-law principles.
To the extent permitted by applicable law, legal proceedings relating to these Terms may be brought in the appropriate state or federal courts located in Miami-Dade County, Florida.
Mandatory consumer protection rights applicable to a customer remain unaffected.
SECTION 24 — CHANGES TO THESE TERMS
We reserve the right to update, revise, or replace these Terms by posting an updated version on the website.
Changes become effective when published unless otherwise stated.
The “Last updated” date at the top of this page indicates the most recent revision.
Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
SECTION 25 — CONTACT INFORMATION
Questions about these Terms may be sent to:
Rinzea
Operated by Diego Andres Bustamante Abarca
Website: Rinzea.com
Email: inforinzea@gmail.com
Phone: +1 (786) 939-1842
Address: 10282 NW 9th St Cir, Unit 103, Miami, FL 33172, United States